🔁 Refund & Return Policy — SMM BIZS

At SMM BIZS, we aim to provide top-quality digital services to all our clients. Please read our refund and return policy carefully before placing any order.

✅ 1. No Refund on Completed Orders

All our services are digital and non-returnable. Once an order is marked “completed” or delivered, it cannot be refunded, as the service has already been processed and consumed.

⚠️ 2. Eligible Refund Situations

We may offer a partial or full refund in the following situations:

  • ❌ Order not delivered within the promised time (and no work has started)

  • 🔄 Duplicate payment made by mistake

  • 💥 Service malfunction due to technical issues on our side

📩 In such cases, please contact us within 48 hours of the order.

⛔ 3. No Refund in These Cases

  • ❌ You provided incorrect or incomplete information

  • ❌ Your account/page/post was removed/deleted before delivery

  • ❌ You violated platform rules (e.g., Instagram, Google) causing service failure

  • ❌ You changed your mind after the order was placed

🕒 4. Refund Process Time

  • Approved refunds will be processed within 3 to 7 business days.

  • Refunds are issued using the original payment method only.

📬 5. How to Request a Refund

To request a refund, please contact our support team with the following:

  • Order ID

  • Reason for refund

  • Screenshots (if needed)

📧 Email: smmbizs24h@gmail.com

ℹ️ 6. Changes to This Policy

SMM BIZS reserves the right to update or change this policy at any time. Updated versions will be posted on this page.

💬 Need Help?

If you have questions about this policy, feel free to contact us any time.

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